Official Executive Dossier • upadhyay.ltd
Dr. Amit Upadhyay Ph.D.
Founder of FUDX, based in India. Over two decades architecting Customer Relationship Management and enterprise scale across multiple global verticals.
Official Reception Emblem
USD 62.5M
Turnover built from the ground up
20+ years
In Customer Relationship Management
2020
Year FUDX logistics was founded
25,000
Global employee scaling vision
Strategic Verticals & Leadership Focus
A comprehensive track record spanning mission-critical customer lifecycle management, technological infrastructure, and scalable enterprise operations.
Customer Care & Contact Centers
Over two decades optimizing high-volume customer contact architectures, omnichannel workflows, and retention excellence across diverse verticals.
20+ Years Track RecordIT & ITES Operations
Delivering robust tech-enabled business processes, software integration, and digital transformation capabilities tailored for scalable performance.
Process ExcellenceData Centre Infrastructure
Mission-critical compute architectures, high-availability storage management, and resilient enterprise networking built for 24/7 reliability.
High AvailabilityGlobal Manpower Outsourcing
Strategic human resource deployment, cross-border workforce talent acquisition, and scaling teams towards the global target of 25,000 personnel.
Global DeploymentTrading & Commercial Supply
Dynamic market operations, institutional trade syndication, and responsive merchant distribution channels navigating fluctuating markets.
Market StrategyProprietary Software & Post-Production
Developing on-demand logistics architectures like FUDX (Food, Medicines, Grocery, Dairy) alongside high-fidelity post-production media capabilities.
Innovation EngineFounder of FUDX, based in India, with over two decades’ experience in Customer Relationship Management in multiple verticals.
$100 Billion
To grow the start-up ventures to a net value of $100 Billion through scalable logistics, tech integration, and market dominance.
25,000
To expand to an employee strength growing up to 25,000 across the globe, driving gainful career opportunities.
Proven domain expertise in strategic executive areas:
Education, Certifications & Scholarly Honors:
Doctorate
Doctorate in Management (DMS), A+ Grade • Indian School of Business Management & Administration, 2011
Graduation
Bachelor of Commerce (B.Com) • Mumbai University
Six Sigma
Process Quality, Optimization & Operational Efficiency
Teaching Faculty
Faculty for MBA Cohorts • SVKM's NMIMS, Mumbai (2011–12)
Ventures / Start-Up: FUDX
Delivery application as a service for home delivery and in-room dining.
Started in 2020.
Operations spread across India.
Caters to clients and customers globally.
Expertise in HRM, Data Centre, Outsourcing & Software.
Position our ventures in the market with multiple USPs, which is the need of the hour and is aligned with dynamic market dynamics.
FUDX is positioned to cater to the clientele base looking for quality as an option by bringing deep operational experience and expertise.
Given the unending need for food and the rapid adoption of smart devices, it was a great idea to start with a Food, Medicines, Grocery and Dairy products delivery application that caters to home delivery and in-room dining, upgrading the experience for Restaurants, Medicals, Marts and Dairies.
Overall Experience in the Industry
Decades of leadership spanning enterprises, academia, and independent ventures.
20+ years
More than two decades’ experience in Customer Relationship Management across diverse industry verticals.
Career highlights
2011–2012
With his flair for teaching, Dr. Upadhyay served as faculty at the elite SVKM’s Narsee Monjee Institute of Management Studies – NMIMS, Mumbai, mentoring First Year and Second Year MBA cohorts.
Journey
Milestones from the academic lecture halls to the founder's seat.
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2011
Doctorate in Management
DMS with A+ Grade from the Indian School of Business Management & Administration.
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2011–12
Faculty at NMIMS, Mumbai
Taught First Year and Second Year MBA students at SVKM's Narsee Monjee Institute of Management Studies.
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2014
Entrepreneur of the Year
Honoured at the prestigious Asia Outsourcing Congress and Awards.
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2020
FUDX founded
Operations spread nationwide across India, serving clients and consumers globally.
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Next
First Book Publication
Final touches on a comprehensive guide for today's entrepreneurs, focusing on Small & Medium-sized Enterprises.
Achievements
Key accolades, academic milestones, and commercial successes.
USD 62.5M
Built from scratch to a USD 62.5 Million turnover company in a short span of time.
2014
Honoured with the "Entrepreneur of the Year" Award at the Asia Outsourcing Congress.
2011
Conferred with Doctorate in Management (DMS) with A+ Grade from ISBM.
First Book
Upcoming authoritative book on Small & Medium-sized Enterprises for modern leaders.
Corporate Social Responsibility
Generation of gainful employment opportunities in the society
Implementation and promotion of environment-friendly policies in the workplace
Adherence to business ethics and socially responsible business practices
Philanthropy and charitable contributions
Fundamental Beliefs
High Integrity
Excellence
Efficiency
Customer Satisfaction
What Global Partners Say
Partnerships and collaborations built on lasting value and integrity.
"Dr. Upadhyay's strategic foresight and hands-on CRM guidance transformed our customer retention model and expanded our outreach."
"His deep knowledge of both technical operations and people management enabled us to scale seamlessly across multiple Indian states."
"An inspirational leader with exceptional clarity of thought and execution speed. A true visionary entrepreneur."
Media Coverage
Articles, recognitions, and industry insights featured across publications.
Stay in Touch
For institutional partnerships, strategic advisories, or venture enquiries, reach out directly.
amit@upadhyay.ltd